Carter Lumber - Myrtle Beach, SC
posted 5 months ago
The Cabinet Field Technician at Carter Lumber is responsible for performing various repairs on cabinets that are under warranty. This role requires a strong knowledge of cabinet installation and repair, as well as a commitment to providing excellent customer service. The technician will analyze job sites before beginning repairs to ensure that quality work can be performed. They will utilize appropriate tools to conduct repairs and perform performance tests on cabinets. A key aspect of this position is to create and maintain a safe work environment, protecting both the technician and the company's interests at all times. In addition to technical skills, the Cabinet Field Technician must possess strong communication skills to ensure that customers are treated with respect and receive high-quality workmanship. This includes completing jobs in a timely manner, paying attention to detail, and adhering to the company's code of conduct. The technician must also be able to handle problems and complaints with patience and understanding, ensuring customer satisfaction. The technician is responsible for acquiring the necessary training to repair products safely and efficiently. This includes becoming certified in the specific products or areas they will be repairing, which is essential for providing the best service to customers. A strong belief in the mission and goals of Carter Lumber is necessary for success in this role.