Cafe Counter Server and Barista

About the position

Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company’s locations: Silo Bakery, set inside the village of Amenia, New York. Silo Ridge Field Club is seeking a full time, year-round Café Counter Server/Barista to join the Silo Bakery Department. The Silo Bakery Counter Server/Barista will be the first face of our new community outlet. You will provide an inviting experience for our guests and members, making custom beverages and suggesting delicious baked goods and specialty pastries for retail sale. In this role, you will be part of creating the Discovery Land Company experience for our members, guests and fellow employees.

Responsibilities

• Welcome all guests warmly and provide hospitality with grace and style
• Crafting a full line of warm and cold custom beverages daily: coffees/teas/smoothies
• Taking counter orders, making recommendations and establishing relationships with returning guests
• Have full knowledge of our product line, regular items and specialties
• Educate our customers about ingredients and preparations
• Take full attention to detail when taking and fulfilling orders
• Careful packaging of to-go orders with finesse
• Managing point of sale and cash purchases
• Maintain café space: the bakery needs to be clean and orderly at all times: in production and in guest facing areas
• Restock counter areas as required

Requirements

• Proven experience in customer service
• Familiarity with point of sales systems and cash handling
• Knowledge of food allergies and dietary restrictions for unique guest needs
• Ability to follow recipes and instructions
• Knowledge of safe food handling (ServSafe)
• Effective communications with team members and guests
• High school diploma required; higher education preferred

Nice-to-haves

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members
• Ability to work flexible work hours/schedule including evenings, weekends, and holidays
• Long hours may be required due to business demands
• Ability to work in a team environment
• Ability to stay calm and focused during the busiest of times
• Ability to read, write, speak, and understand English; additional languages preferred
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds

Benefits

• $25.00 USD per hour
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Sick Time and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture