Cafe Manager, Fashion Valley

Macy's • San Diego, CA

395d • $49,060 - $81,730

About The Position

The Cafe Manager at Macy's is responsible for overseeing the efficient and profitable operation of the food service area within the store. This role involves ensuring compliance with company standards, training staff, managing inventory, and maintaining high levels of customer satisfaction. The manager will also play a key role in employee relations, scheduling, and financial accountability.

Requirements

• Bachelor's degree in a related field.
• Minimum of 2 years of culinary experience in food service management.
• Ability to read and interpret instructional documents such as safety rules and procedural manuals.
• Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.

Responsibilities

• Run an efficient, professional, safe, and profitable food operation following all company standards.
• Assist in accountability of sales, expenses, and bottom-line profits.
• Demonstrate a positive role model for Magic Selling.
• Provide ongoing training to all associates to promote team satisfaction and minimize turnover.
• Support and ensure food production following recipes and Food Division Best Practices.
• Monitor food quality by completing daily a.m. and p.m. line checks.
• Establish and maintain strong working relationships with store management.
• Responsible for all hiring, recruiting, termination, and employee relations resolution.
• Assist with monitoring and documenting employee performance, and assist with the delivery of employee performance appraisals.
• Maintain role model standards in grooming and professional appearance and communications.
• Meet the highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
• Utilize all Macy's and Food Division systems and tools.
• Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control, and customer satisfaction.
• Utilize daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
• Provide education to staff on new products/menus.
• Assist in ordering food, beverage, dry and paper goods based on budget and needs of the business.
• Assist in timely payment of invoices according to vendor contracts and Food Division Best Practices.
• Complete food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
• Ensure the coordination and execution of special events and central-driven promotional strategies.
• Provide ongoing coaching and recognition to increase team's performance.
• Ensure team is trained on and follows safe work practices.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree