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Crash Champions - Bridgeport, CT
posted 2 months ago
Full-time - Mid Level
Onsite - Bridgeport, CT
Repair and Maintenance
About the position
The Automotive Technology Experts (ATE) is seeking an experienced In-Market Field Technician Trainer to provide hands-on training and support for mobile services, including ADAS calibrations and diagnostics. This role is crucial in ensuring that technicians are well-equipped to meet production goals and deliver exceptional customer service. The position involves extensive travel and requires a strong background in automotive systems and training experience.
Responsibilities
- Conduct hands-on training for ATE Mobile Services including ADAS calibrations and diagnostics.
- Provide ADAS tool training, focusing on protection and maintenance of tools.
- Implement ATE customer service processes, including effective communication and documentation.
- Guide technicians in meeting or exceeding daily production sales goals.
- Teach Field Technicians when and how to seek support.
- Support new markets with training and van setup.
- Facilitate classroom training for new hires.
- Provide ongoing remote training via Zoom or Teams for continuous education.
- Maintain accurate records of all training activities.
- Collaborate on training projects as needed.
Requirements
- 5+ years of automotive background servicing and diagnosing automotive systems.
- 2+ years working as an ADAS Calibration Technician with advanced knowledge in ADAS and electrical services.
- 2+ years of training experience (preferred).
- Strong technological skills, including Outlook, Teams, PowerPoint, and Word.
- Familiarity with industry standards, regulations, and safety protocols related to ADAS technologies.
- Strong problem-solving and troubleshooting abilities.
- Excellent interpersonal, communication, and presentation skills.
- Ability to adapt training approaches to different audiences and learning styles.
- Proven training and instructional design skills with the ability to communicate complex concepts effectively.
- Professional demeanor with a passion for the industry.
Nice-to-haves
- Experience with various automotive brands and technologies such as Tesla, Ford, and BMW.
- Knowledge of specific ADAS tools and calibration procedures.
Benefits
- Weekly Paycheck
- Medical, Dental & Vision effective on start date
- 401K Retirement Plan and Company Match
- Transfer Between Markets
- Paid Holidays & PTO
