About the position
As a Sales Associate at Gilroy Premium Outlets, your primary responsibility is to embody and promote the company's culture, values, and mission. You will be the face of the brand, engaging with customers and creating an exceptional shopping experience that reflects your passion for fashion. Your role is not just about making sales; it's about building relationships and fostering brand loyalty through genuine interactions and personalized service. You will be expected to share your knowledge of products and trends, helping customers feel confident in their choices and enhancing their individual style. In this part-time position, you will work closely with a team to maintain a positive and professional environment. Your duties will include achieving and exceeding sales goals by executing the company's selling strategies, assisting with daily store operations, and ensuring that the store remains clean and organized. You will also be responsible for completing various tasks such as floor sets, restocking merchandise, and processing customer transactions. Your ability to connect with customers and understand their needs will be crucial in inspiring them and driving sales. The ideal candidate will have a flexible schedule to accommodate the needs of the business, including availability for evening and weekend shifts. You will be expected to model the company's core values of respect, integrity, teamwork, compassion, accountability, and inclusivity in every interaction with customers and colleagues.
Responsibilities
- Engage and connect with customers to create an amazing shopping experience.
- Achieve and exceed sales goals by executing our selling strategy.
- Share product knowledge with customers to maximize sales.
- Engage with customers to build relationships and brand loyalty by using company tools.
- Show understanding of customer's personal style when offering fashion advice.
- Inspire customers with your product knowledge to cater to their needs.
- Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
- Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
- Remain positive and professional, working together with the team to make a great environment for our customers and each other.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- Engaging personality who provides great service.
- Excited to meet new people.
- Thoughtful with a desire to make others feel good about themselves and their individual style.
- Flexible availability to meet the needs of the business (including evenings and weekends).
- Ability to bend, lift, open, and move product and fixtures up to 50 lbs., as needed.
Benefits
- 401(k) plan
- Overtime pay
- Flexible work schedule
- Generous employee discount program
