Call Center Administrative Assistant

$31,200 - $31,200/Yr

Salsarita's Fresh Mexican Grill - Knoxville, TN

Part-time,Full-time - Entry Level

Knoxville, TN

About the position

The Call Center Administrative Assistant at Salsarita's Fresh Mexican Grill is a customer-focused role that involves assisting guests with their orders and inquiries. This position requires strong communication skills and attention to detail, as the assistant will handle phone calls, emails, and various administrative tasks to ensure smooth operations in the restaurant.

Responsibilities

• Answer phone calls from customers and assist them with placing orders.
• Respond to customer inquiries via email and phone.
• Communicate order details to restaurants effectively.
• Reconcile transactions and maintain accurate record keeping.
• Perform other administrative tasks as assigned.

Requirements

• Detail-oriented with strong communication skills.
• Ability to present oneself in a business casual work environment.
• Friendly and helpful phone demeanor.
• Great attention to detail and clear verbal and written communication.
• Proficient in Microsoft Office suite and common office equipment.

Nice-to-haves

• Experience in sales is a plus.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance