Call Center Insurance Agent (Sales, Customer Service)

$65,000 - $150,000/Yr

Freeway Insurance Services America - Escondido, CA

Full-time - Entry Level

Escondido, CA

501-1,000 employees

Insurance Carriers and Related Activities

About the position

The Call Center Insurance Agent position at Freeway Insurance Services America, LLC involves selling nonstandard auto insurance to both new and existing customers. The role emphasizes building and maintaining customer relationships to achieve sales goals, while providing comprehensive training and support to ensure success in a high-volume sales environment.

Responsibilities

• Sell nonstandard auto insurance to new and existing customers.
• Solicit new business and maintain current business levels to meet sales production goals.
• Build and leverage client relationships to expand business.
• Accurately account for all currency transactions and ensure timely deposits.
• Educate and advise customers on suitable insurance products.

Requirements

• Bilingual in Spanish and English preferred.
• Sales or customer service experience required.
• High school diploma or GED is necessary.
• Property and Casualty License preferred but not required.
• Excellent written and verbal communication skills are essential.
• Ability to build relationships with customers and follow up effectively.

Nice-to-haves

• Personal Lines License is a plus.
• Experience in a call center environment is beneficial.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Pet insurance
• Unlimited/uncapped commission
• Incentive sales plans and bonuses
• Gym reimbursement up to $10 a month
• Access to various insurance plans including disability and critical illness.