Call Center Medical Scheduler $20hr

$41,600 - $41,600/Yr

Help - Hire Healthcare - South Houston, TX

Full-time - Entry Level

South Houston, TX

Administrative and Support Services

About the position

The Call Center Medical Scheduler position at a top-rated Pediatric Hospital involves managing inbound and outbound calls related to patient accounts. The role requires providing excellent customer service, documenting calls accurately, and following up on unresolved queries. This full-time position offers a competitive wage and requires flexibility in scheduling.

Responsibilities

• Answer inbound and make outbound calls to customers regarding their accounts.
• Document all calls accurately using appropriate computer systems.
• Follow up on unresolved queries and complete call back requests in a timely manner.
• Provide advice, information, and solutions to customers.

Requirements

• High School Diploma or GED is required.
• 2 years of contact center, customer service, or other experience in a healthcare setting is required.

Benefits

• Health insurance