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Doylestown Health - Doylestown, PA
posted 2 months ago
Full-time
Doylestown, PA
About the position
The Call Center/Office Scheduler at Doylestown Cardiology is responsible for managing incoming calls, addressing patient inquiries, and scheduling appointments for office visits. This role is essential for ensuring smooth communication between patients and the medical staff, as well as maintaining accurate records in the electronic medical system.
Responsibilities
- Answer telephone calls
- Schedule patients for office visits
- Perform data entry into ECW billing (EPM) system and electronic medical record
- Submit tasks and prescription refills through the electronic medical record
- Perform other duties as required
Requirements
- High School Diploma or equivalent
- Medical office experience desired
- Basic computer knowledge
- Excellent communication skills
- Strong organizational skills
- Interpersonal skills
- Scheduling flexibility
