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Alta Resources - Neenah, WI

posted 2 months ago

Full-time - Entry Level
Neenah, WI
Oil and Gas Extraction

About the position

The French Bilingual Call Center Representative at Alta Resources is responsible for providing exceptional customer service to clients' customers. This role involves using various communication methods to address customer needs, resolve issues, and provide product support. The position emphasizes the importance of fluency in both French and English, along with a strong desire to help and serve others.

Responsibilities

  • Use phone, email, and other forms of communication to address customer needs.
  • Help facilitate, analyze, and resolve customer issues.
  • Provide product support, solutions, and additional product information.

Requirements

  • Fluency in French and English.
  • Excellent verbal and written communication skills.
  • Ability to build relationships with clients, customers, and co-workers.

Nice-to-haves

  • Previous work experience in healthcare, administrative, retail, food service, or call center industries.

Benefits

  • 401(k)
  • Paid holidays
  • Paid time off
  • Paid training
  • Tuition reimbursement
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