Call Center Representative/Customer Service

$26,000 - $44,200/Yr

Summit Health - Hammond, LA

Full-time - Entry Level

Hammond, LA

Ambulatory Health Care Services

About the position

The Call Center Representative/Customer Service role involves initiating contact with potential customers to generate leads and set appointments for the sales team. This position is focused on outbound calling, customer engagement, and sales support, providing an opportunity to enhance sales and communication skills while contributing to business growth.

Responsibilities

• Conduct outbound calls to prospective customers
• Utilize excellent communication skills to engage with customers
• Perform data entry to maintain accurate records of interactions
• Analyze customer needs and effectively present product solutions
• Communicate clearly and persuasively to promote products or services
• Upsell products or services to maximize sales opportunities

Requirements

• Strong customer service skills
• Ability to analyze customer requirements and recommend appropriate solutions
• Excellent communication skills for effective interaction with customers
• Experience in outbound calling and sales is a plus

Nice-to-haves

• Proficiency in languages preferred
• Proficiency is advantageous for engaging with diverse customer bases

Benefits

• Opportunity to develop sales and communication skills
• Dynamic work environment