Call Center Representative/Customer Service

$37,440 - $41,600/Yr

Synergy Recruiting Group - Oakland, CA

Full-time - Entry Level

Oakland, CA

About the position

The Customer Service Representative (CSR) position at Synergy Recruiting Group LLC involves working on-site in a call center environment. The primary responsibility is to make outbound calls to warm leads and handle some inbound calls to schedule appointments for bathroom remodeling sales representatives. This role offers a competitive starting pay rate along with uncapped bonuses based on performance.

Responsibilities

• Make outbound calls to warm leads to schedule appointments for sales representatives.
• Handle inbound calls as needed to assist customers.
• Maintain a positive attitude and provide excellent customer service.
• Work collaboratively with the team to achieve sales goals.

Requirements

• 3 years of call center experience or 3 years of customer service experience in lieu of call center experience.
• Ability to work a flexible 40-hour work week within the call center's operating hours.
• Strong communication skills and a personable demeanor.

Benefits

• Health insurance
• Dental insurance
• Vision insurance