Randstad - Cleveland, TN
posted 4 months ago
Are you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast-paced environment that ranks among some of the top scores in engagement in the industry. This position requires you to be on site at the call center located in Cleveland, TN Monday - Thursday, with the option to work from home on Fridays. As a Customer Service Representative, you will support our trade partners, consumers, and internal process partners via phone, chat, email or other technology for Whirlpool Consumer Services. The pay for this position is $14.50 per hour (pay not negotiable; not dependent on experience). Daily responsibilities include taking inbound calls, helping consumers resolve issues, providing basic troubleshooting information, and scheduling service while ensuring consumers are fully satisfied when the call is completed. Whirlpool offers a great work schedule with the hours of operation being Mon-Fri 8a-6p, no weekends, and 6 observed holidays. This is a temp to hire position that could potentially lead to opportunities for career growth and advancement.
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