Call Center Representative - PAMC Food Nutrition *Per Diem*
$37,960 - $58,032/Yr
Providence - Anchorage, AK
posted about 2 months ago
Full-time - Entry Level
Anchorage, AK
10,001+ employees
Hospitals
About the position
The Call Center Representative at Providence Alaska Medical Center is responsible for providing direct patient interaction to assist with meal selections, nutritional supplements, and snacks, adhering to medical nutrition therapy guidelines prescribed by physicians. This role is crucial in ensuring that patients receive the necessary nutritional support, either over the phone or in person, while contributing to a culture of patient-focused care.
Responsibilities
- Assist patients with meal selections and nutritional supplements over the phone or in person.
- Ensure compliance with medical nutrition therapy guidelines prescribed by physicians.
- Provide excellent customer service to enhance patient experience.
- Collaborate with healthcare team members to support patient nutritional needs.
Requirements
- High school diploma or equivalent required.
- 1 year of experience in a health care facility food service operation preferred.
- Strong communication skills and ability to interact with patients effectively.
Nice-to-haves
- Associate's Degree in Food Service Science and Nutrition or related field.
Benefits
- 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Voluntary benefits
- Well-being resources
