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Call Center Representative
$29,120 - $41,600/Yr
Aucera Technology Corp. - Oak Brook, IL
posted 2 months ago
Part-time,Full-time - Entry Level
Remote - Oak Brook, IL
1,001-5,000 employees
About the position
The Call Center Representative role involves handling inbound calls for a leading utility company, focusing on customer service and sales. Representatives will engage with customers to understand their needs and offer appropriate appliance service plans. The position emphasizes building rapport and providing high-quality service, with opportunities for advancement and work-life balance.
Responsibilities
- Handle inbound calls for a leading utility company.
- Build meaningful relationships with customers by listening and understanding their needs.
- Offer appliance service plans to new utility customers.
- Participate in paid training and coaching sessions.
- Work from home after 60 days of employment.
Requirements
- Energy and enthusiasm.
- Strong communication skills.
- Basic computer/data entry skills.
- Willingness to learn.
Benefits
- 401(k)
- On-the-job training
- Paid training
- Referral program
- Work from home options after 60 days
