Nesco Resource - Tucson, AZ
posted about 2 months ago
Full-time - Entry Level
Tucson, AZ
Administrative and Support Services
About the position
The Call Center Representative position involves providing exceptional customer service by answering incoming calls, text messages, and emails in a professional manner. The role requires a charismatic and detail-oriented individual who can effectively communicate and assist customers in scheduling appointments. This position is essential for maintaining high client satisfaction in a small call center environment.
Responsibilities
- Answer incoming calls, text messages, and emails professionally.
- Schedule appointments for customers.
- Provide excellent customer service over the phone.
- Maintain a positive and energetic attitude while interacting with clients.
- Multi-task and stay organized in a fast-paced environment.
Requirements
- High school diploma or equivalent required.
- 1 year of experience in an answering service or call center environment.
- Excellent oral and written communication skills in English.
- Good computer skills.
Nice-to-haves
- Bilingual skills (extra pay for bilingual candidates)
- Experience in a similar customer service role.
Benefits
- Performance bonuses available.
