Call Center Representative

Kantar MediaMiami, FL
479d

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About The Position

The Call Center Representative at Kantar Media is responsible for providing exceptional customer service to panel members while assisting them with the installation and maintenance of metering equipment and software. This role involves making outgoing calls, performing quality checks, and collaborating with various teams to ensure a seamless service experience. The representative will also be involved in problem-solving and continuous improvement initiatives to enhance service delivery.

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