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Call Center Representative
$66,560 - $66,560/Yr
Modesto Tent And Awning - Waukegan, IL
posted about 1 month ago
Full-time - Entry Level
Remote - Waukegan, IL
Plastics and Rubber Products Manufacturing
About the position
The Call Center Representative position at Modesto Tent & Awning Inc involves providing customer service and sales support to current customers. The role is remote, offering a flexible schedule that promotes work/life balance. Representatives will engage with customers to offer protection plans for their existing credit cards, ensuring a high level of service and satisfaction.
Responsibilities
- Engage with current customers to offer protection plans for their credit cards.
- Provide excellent customer service and support during calls.
- Maintain a positive and professional demeanor while handling customer inquiries.
- Achieve sales targets and contribute to the overall success of the team.
Requirements
- Strong customer service skills.
- Proven sales experience or skills.
- Ability to work independently in a remote environment.
- Excellent communication skills, both verbal and written.
Nice-to-haves
- Experience in a call center environment.
- Familiarity with credit card protection plans.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
