Call Center Sales Representative

Protocall Communications • Glen Burnie, MD

423d • $31,000 - $100,000 • Remote

About The Position

The Call Center Sales Representative at Protocall Communications is responsible for driving revenue growth by effectively selling products and services over the phone. This entry-level position offers a flexible daytime work schedule, opportunities for personal growth, and a supportive work environment focused on learning and development.

Requirements

• Previous experience in lead qualification, telemarketing, or inside sales is required.
• Excellent verbal communication and active listening skills.
• Strong interpersonal skills and the ability to build rapport with potential customers.
• Goal-oriented and self-motivated with a desire to achieve targets.
• Proficiency in using CRM software and other communication tools.
• High school diploma or equivalent.
• Must be able to pass drug testing and criminal background check.

Responsibilities

• Proactively reach out to prospective customers through phone calls and other communication channels.
• Build and maintain strong customer relationships.
• Understand and promote products or services to potential clients.
• Meet and exceed sales targets and quotas.
• Collaborate with the sales team to achieve team goals.
• Document lead information accurately and maintain detailed records in the CRM system.

Benefits

• Paid training
• Medical/Dental/Vision insurance
• Paid time off
• Paid holidays
• 401(k)
• 401(k) matching
• Monthly birthday recognition
• Anniversary gifts
• Yearly top performer award trips
• Monthly performance incentives
• Potential to work from home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED