Call Center Sales Representative

$31,000 - $100,000/Yr

Protocall Communications - Glen Burnie, MD

Full-time - Entry Level

Remote - Glen Burnie, MD

Administrative and Support Services

About the position

The Call Center Sales Representative at Protocall Communications is responsible for driving revenue growth by effectively selling products and services over the phone. This entry-level position offers a flexible daytime work schedule, opportunities for personal growth, and a supportive work environment focused on learning and development.

Responsibilities

• Proactively reach out to prospective customers through phone calls and other communication channels.
• Build and maintain strong customer relationships.
• Understand and promote products or services to potential clients.
• Meet and exceed sales targets and quotas.
• Collaborate with the sales team to achieve team goals.
• Document lead information accurately and maintain detailed records in the CRM system.

Requirements

• Previous experience in lead qualification, telemarketing, or inside sales is required.
• Excellent verbal communication and active listening skills.
• Strong interpersonal skills and the ability to build rapport with potential customers.
• Goal-oriented and self-motivated with a desire to achieve targets.
• Proficiency in using CRM software and other communication tools.
• High school diploma or equivalent.
• Must be able to pass drug testing and criminal background check.

Benefits

• Paid training
• Medical/Dental/Vision insurance
• Paid time off
• Paid holidays
• 401(k)
• 401(k) matching
• Monthly birthday recognition
• Anniversary gifts
• Yearly top performer award trips
• Monthly performance incentives
• Potential to work from home