Call Center Scheduler

$33,280 - $39,520/Yr

Primary Care - Bakersfield, CA

Full-time - Entry Level

Bakersfield, CA

Ambulatory Health Care Services

About the position

The Call Center Scheduler position is a full-time role in a busy medical office, focusing on scheduling appointments and managing patient interactions. The ideal candidate will be detail-oriented and familiar with various insurance types, including HMO and PPO. Bilingual skills are a plus, enhancing communication with a diverse patient base.

Responsibilities

• Schedule medical appointments for patients in a fast-paced environment.
• Manage patient inquiries and provide information regarding services and insurance options.
• Coordinate with medical staff to ensure efficient patient flow and appointment management.
• Maintain accurate records of patient interactions and scheduling changes.
• Assist patients with insurance-related questions and concerns.

Requirements

• Experience in a medical scheduling role or similar position.
• Familiarity with insurance types, specifically HMO and PPO.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Bilingual in English and Spanish or other languages.

Benefits

• Competitive hourly wage ranging from $16 to $19 based on experience.
• Stable work environment with strong processes and support.