Universal Health Services - Newark, DE
posted 16 days ago
About the position
Rockford Center is searching for a qualified, and experienced Admissions Call Specialist in our Admissions Department. This opportunity has a Monday-Friday schedule, 8a-4:30pm shift! Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland. In this rewarding role, you will provide direct patient care to geriatrics, adults, adolescents and children with psychiatric disorders to ensure the safety and well-being of our patients.
Responsibilities
- Complete face sheet and distribute to appropriate physicians/department when necessary, complete admissions procedures, including paperwork completion/distribution and data entry.
- Respond to incoming crisis calls within three rings. Document all calls on an intake sheet including any clinical information pertinent to the arrival of the client.
- Document call information into the computer system and process all incoming referrals.
- Assist to obtain patient signatures on all admissions within a 24-hour time frame.
- Maintain supplies required for the assessment referral center purposes.
- Consistently engages and interacts with our patients and their families by using the treatment principles of Trauma Responsive Care.
Requirements
- Education: Bachelor's Degree in Mental Health Field or LPN License required.
- Experience: One (1) year of related experience, with knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.
- Additional Requirements: CPR certification and Completion of Handle with Care training during orientation process.
Nice-to-haves
- 1 year behavioral health experience preferred.
- Masters Degree in Mental Health Field or RN License preferred.
Benefits
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- Tuition Assistance
