Call Center Supervisor
Employment & Training Centers•Houston, TX
473d•$52,000 - $54,080
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About The Position
The Call Center Supervisor is responsible for overseeing and managing the performance of call center staff to ensure that service quality and operational goals are met. This role involves handling escalated customer inquiries, conducting performance reviews, providing coaching, and ensuring compliance with company policies. The supervisor plays a key role in maintaining a productive work environment and supporting staff development.
