Call Center Supervisor

HyperFiberSaint Louis, MO
379d$41,600 - $52,000

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About The Position

The Call Center Supervisor/Team Lead for Fiber Internet Services is responsible for overseeing the daily operations of a customer service team, ensuring exceptional service delivery and high customer satisfaction. This role involves managing, coaching, and supporting team members while addressing complex customer inquiries and technical issues related to fiber optic services. The supervisor will also monitor performance, implement best practices, and maintain documentation of team activities.

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