Campus Administrator/SSLC
Texas Health & Human Services Commission - Harlingen, TX
posted 16 days ago
About the position
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Campus Administrator serves as the after-hours on-duty professional oversight staff. This position will work four (4) 10-hour days, with the shift being evening hours such as 7 PM - 5 AM or similar hours. The Campus Administrator is responsible for continuously monitoring the homes and grounds, watching for unusual occurrences and addressing emergencies and incidents immediately upon discovery. Documents nightly issues, concerns, and incidents for administrative review. Serves as the contact person for abuse/neglect allegations and as the first responding professional staff on the scene of a critical incident. Initiates Preliminary Unusual Incident Reports and other investigations. Evaluates incidents and makes recommendations for changes and/or improvement to the team and to administration. Completes special audits and trending projects to ensure ongoing service delivery and the health and safety of the people served. Works closely with administrative/supervisory staff to coordinate and monitor service delivery. Works under limited supervision with the use of initiative and independent judgment. Reports directly to the Incident Manager. Within 6 months of hire, must complete Fundamentals of Investigations training course. This position may require non-traditional work hours such as overnights, 10-hour shifts, and/or 12-hour shifts.
Responsibilities
- Completes routine, ongoing monitoring of homes and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery.
- Documents and reports findings.
- Serves as contact person for abuse/neglect allegations, and serious incidents and responds immediately to ensure the safety and health of individuals.
- Serves as first responding professional staff on the scene of a critical incident providing direction and guidance to staff and making sound decisions to deescalate the incident.
- Coordinates and/or assists with unusual incidents including preliminary investigations to ensure compliance with appropriate rules and standards.
- Conducts special audits and monitoring as scheduled or requested to ensure on-going service delivery and the health and safety of individuals served.
- Provides input into the Quality Assurance/Quality Improvement (QAQI) to improve facility operations and services.
- Instructs, trains, and provides in-service to facility staff on approved policies, procedures, and guidelines.
- Investigates and analyzes trends and assists in resolving technical problems and recommending activities to produce improved programs and operations.
- Participates in disaster response and/or recovery or Continuity of Operations (COOP) activation.
Requirements
- Graduation from an accredited four-year college or university; and two (2) years of experience working with people who have Intellectual and Developmental Disabilities (IDD), responding to emergencies and incidents, conducting audits or monitoring, investigating alleged abuse, neglect, or exploitation.
- Experience supervising others, training others or supervising projects.
- Experience dealing with unusual incidents in an ICF-IID setting, or other residential setting is preferred.
- High school diploma or equivalent; and six (6) years of experience working with people who have Intellectual and Developmental Disabilities (IDD), responding to emergencies and incidents, conducting audits or monitoring, investigating alleged abuse, neglect or exploitation.
Nice-to-haves
- Experience supervising others, training others or supervising projects.
- Experience dealing with unusual incidents in an ICF-IID setting or other residential setting.
Benefits
- 100% paid employee health insurance for full-time eligible employees.
- Defined benefit pension plan.
- Generous time off benefits.
- Numerous opportunities for career advancement.
