Campus Ambassador - Full Time Full-time

$45,760 - $52,000/Yr

Unitek College - Sacramento, CA

Full-time - Entry Level

Sacramento, CA

Educational Services

About the position

The Campus Ambassador role is designed to create a welcoming and professional environment for current and prospective students on campus. This position serves as a liaison between the campus and the remote enrollment team, ensuring that prospective students receive an outstanding experience. The Campus Ambassador will organize events, guide applicants through the enrollment process, and provide operational support to enhance the campus experience.

Responsibilities

• Welcome and professionally greet current and prospective students and new visitors to the campus.
• Act as the on-campus liaison for enrollment team members working remotely.
• Organize and lead regular campus events such as open houses and student appreciation events.
• Guide prospective applicants through the on-campus enrollment process, facilitating video conferencing and financial aid interactions.
• Perform individual and group campus tours using approved verbiage to highlight campus features.
• Provide back-up support for the Front Desk when needed.
• Lead or assist with issuing books and supplies to new students before each start day.
• Lead or assist with external student events such as graduation and career fairs.
• Support on-campus and phone-based referral initiatives under the direction of the enrollment team.
• Provide operational support for students and staff, managing prospective admissions candidates on-campus.
• Field inbound calls and make outbound calls regarding campus events and scheduling.
• Maintain professional appearance and conduct at all times.
• Carry out other administrative and reporting duties as assigned.

Requirements

• High School Diploma required.
• Minimum 2 years' experience in client-facing customer service position.
• Strong communication skills and ability to multitask and manage multiple priorities.
• Passion for the value of education and empathy for all students.
• Demonstrated ability to present with skill and confidence in front of individuals and large groups.
• Strong computer skills with ability to use video and web conferencing applications, knowledge of Microsoft Office and Contact Managers.

Benefits

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks' starting Vacation per year, increasing based on years of service
• 12 paid Holidays and 2 Floating Holidays
• Company Paid Life Insurance at 1x's your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program