Candidate Experience Specialist, Talent Acquisition

$55,600 - $70,000/Yr

MassMutual - Boston, MA

Full-time - Entry Level

Remote - Boston, MA

Insurance Carriers and Related Activities

About the position

The Candidate Experience Specialist plays a crucial role in the Talent Acquisition team, supporting recruiters with scheduling, administration, and relationship management. This position involves interacting with candidates, senior leaders, and various stakeholders to enhance the candidate experience during the hiring process. The role is integral to ensuring a smooth pre-hire and onboarding process, contributing to the overall growth and success of the organization.

Responsibilities

• Coordinate candidate interviews for hiring managers, recruiters, and interview panels, including scheduling and arranging video conferences.
• Manage the candidate reception area and greet candidates and hiring managers at their scheduled interview times.
• Coordinate travel arrangements for candidates and process related expenses.
• Communicate with candidates throughout the pre-employment process as required by recruiters.
• Review employment applications and interface effectively with hiring managers and executive assistants.
• Partner with recruiters and internal stakeholders to ensure a positive candidate interview experience.
• Proactively recommend improvements to the candidate experience and recruiting process.
• Record all activities in the applicant tracking system as they occur.
• Create, send, and maintain offer letters and compliance documentation, including FINRA regulations.
• Complete personnel data transfers in the applicant tracking system.
• Manage background checks through vendors and follow up on outstanding items.
• Launch onboarding tasks through the ATS and follow up as needed.
• Lead guided campus tours for new hires and provide information and answers to questions.
• Communicate and facilitate onboarding information and logistics to new hires and hiring managers.
• Assist with the setup and maintenance of files, records, and databases as required.
• Ensure duties are performed effectively and efficiently in a timely manner.
• Assist with team audits and HR special projects as assigned.

Requirements

• High School diploma or GED.
• 3+ years of Talent Acquisition coordination experience or 4+ years of administrative experience managing calendars.
• 1+ years' experience with MS Outlook, Word, and Excel.

Nice-to-haves

• Previous experience in Talent Acquisition.
• Bachelor's degree.
• Experience with Applicant Tracking Software (Workday preferred).
• Experience with FINRA regulations related to the hiring process.

Benefits

• Competitive salary range of $55,600.00-$70,000.00.
• Incentive and bonus opportunities.
• Access to mentorship and networking opportunities.
• Participation in Business Resource Groups focused on diversity and inclusion.