Candidate Experience Specialist, Talent Acquisition

$55,600 - $70,000/Yr

MassMutual - Boston, MA

Full-time - Entry Level

Boston, MA

Insurance Carriers and Related Activities

About the position

The Candidate Experience Specialist plays a crucial role in the Talent Acquisition team at MassMutual, focusing on enhancing the candidate experience throughout the hiring process. This position involves coordinating interviews, managing candidate communications, and supporting recruiters in various administrative tasks, all while fostering a collaborative and positive environment for candidates and hiring managers alike.

Responsibilities

• Coordinate candidate interviews for hiring managers, recruiters, and interview panels, including scheduling and arranging video conferences and phone interviews.
• Manage the candidate reception/lounge area and greet candidates and hiring managers at their scheduled interview times.
• Coordinate travel arrangements for candidates and process related expenses.
• Communicate with candidates as required and requested by recruiters throughout the pre-employment process.
• Review employment applications and interface effectively with hiring managers and executive assistants.
• Partner with recruiters and internal stakeholders to ensure a positive candidate interview experience.
• Proactively recommend improvements to the candidate experience and recruiting process.
• Record all activities in the applicant tracking system as they occur.
• Create, send, and maintain offer letters and compliance documentation, including FINRA regulations.
• Complete personnel data transfers in the applicant tracking system.
• Complete steps for background checks and follow up on outstanding items.
• Launch onboarding tasks through the ATS and follow up as needed.
• Lead guided campus tours for new hires and provide information and answer questions.
• Communicate and facilitate onboarding information and logistics to new hires and hiring managers.
• Assist with the setup and maintenance of files, records, documents, and databases as required.
• Ensure duties are performed effectively and efficiently in a timely manner.
• Assist with team audits and HR special projects as assigned.

Requirements

• High School diploma or GED.
• 3+ years of Talent Acquisition coordination experience or 4+ years of administrative experience managing calendars.
• 1+ years' experience with MS Outlook, Word, Excel.

Nice-to-haves

• Previous experience in Talent Acquisition.
• Bachelor's degree.
• Experience utilizing an Applicant Tracking Software (Workday highly preferred).
• Experience with FINRA regulations as it pertains to the hiring process strongly preferred.
• Ability to interface professionally with all levels of management and provide proactive solutions.
• Problem-solving mindset.
• Ability to work independently and manage multiple priorities simultaneously.
• Solid communication and organization skills.
• Attention to detail and timeliness.

Benefits

• Regular meetings with the Recruiting Team.
• Focused one-on-one meetings with your manager.
• Access to mentorship opportunities.
• Networking opportunities including access to various Business Resource Groups.