Cannabis Advisor - Towson

$33,280 - $33,280/Yr

Zen Leaf - Towson, MD

Full-time - Entry Level

Towson, MD

Merchant Wholesalers, Durable Goods

About the position

The Cannabis Advisor position at Zen Leaf in Towson is a full-time role focused on providing exceptional customer service in a retail environment. The advisor will educate customers about cannabis products, assist with transactions, and maintain compliance with local regulations. This role emphasizes teamwork, customer care, and ongoing education in the cannabis industry.

Responsibilities

• Possess a positive attitude while greeting customers and patients
• Be an advocate of cannabis customer care
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
• Build rapport with regular patients/customers to promote repeat business
• Work well with others in a fast-paced, dynamic retail environment
• Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products
• Be open to continued, ongoing cannabis education and training
• Provide support to managers and other Cannabis Advisors as needed
• Maintain a clean, organized, and sanitized workstation/storefront
• Ensure the accuracy of online orders before pick-up
• Understand and apply detailed compliance regulations as required by local and state laws
• Stock, merchandise, and replenish displays of regulated and unregulated inventory
• Complete transactions at the POS and ensure the state-monitored inventory system accurately updates the amount of product available.

Requirements

• High School Diploma or equivalent
• 1-2 years of retail or hospitality experience
• Must comply with all local, state, and company regulations
• Required to undergo State regulated badging as directed by state ordinances
• Desire to learn about cannabinoids, terpenes, and product application/consumption methods
• Ability to use office equipment and their included software (e.g., Word, Excel, email)
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance