Cannabis Advisor

Verano B.V. - Meriden, CT

Full-time

Meriden, CT

Real Estate

About the position

The Cannabis Advisor is responsible for delivering exceptional customer service and educational consulting in a retail environment focused on cannabis products. This role involves assisting customers and patients in understanding cannabis as a wellness product, managing patient records, and ensuring compliance with local and state regulations. The Cannabis Advisor will also maintain a clean and organized workspace while supporting team members and promoting repeat business through rapport-building with customers.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate for cannabis customer care.
• Educate customers and patients on cannabis usage as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Collaborate effectively in a fast-paced retail environment.
• Provide information on types, methods, and efficacy of various cannabis products without giving medical advice.
• Engage in ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitized workstation/storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of inventory.
• Complete transactions at the POS and ensure accurate updates to the state monitored inventory system.

Requirements

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
• Ability to use office equipment and software such as Word, Excel, and email.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.