Cannabis Advisor

$31,200 - $31,200/Yr

Zen Leaf - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Merchant Wholesalers, Durable Goods

About the position

The Cannabis Advisor is responsible for delivering exceptional customer service and educational consulting in a retail cannabis environment. This role involves assisting customers in understanding cannabis products, ensuring compliance with regulations, and maintaining a clean and organized workspace. The position emphasizes teamwork and continuous learning about cannabis and its applications.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products.
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitized workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available.

Requirements

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment and their included software (e.g., Word, Excel, email).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance