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Verano B.V. - Wynnewood, PA

posted 2 months ago

Full-time
Wynnewood, PA
Real Estate

About the position

The Cannabis Advisor is responsible for delivering exceptional customer service and educational consulting in a retail cannabis environment. This role involves assisting customers and patients in understanding cannabis products, ensuring compliance with regulations, and maintaining a clean and organized workspace. The position emphasizes building rapport with customers to promote repeat business and requires ongoing education about cannabis products and their applications.

Responsibilities

  • Greet customers and patients with a positive attitude.
  • Advocate for cannabis customer care.
  • Educate customers on the use of cannabis as a wellness product.
  • Build rapport with regular patients/customers to promote repeat business.
  • Provide information on types, methods, and efficacy of various cannabis products without giving medical advice.
  • Participate in ongoing cannabis education and training.
  • Support managers and other Cannabis Advisors as needed.
  • Maintain a clean, organized, and sanitized workstation/storefront.
  • Ensure accuracy of online orders before pick-up.
  • Understand and apply compliance regulations as required by local and state laws.
  • Stock, merchandise, and replenish displays of inventory.
  • Complete transactions at the POS and ensure accurate updates to the state monitored inventory system.

Requirements

  • High School Diploma or equivalent.
  • 1-2 years of retail or hospitality experience.
  • Must be 21 years of age and comply with all local, state, and company regulations.
  • Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
  • Ability to use office equipment and software such as Word, Excel, and email.
  • Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
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