Cannabis Retail General Manager

$68,358 - $75,630/Yr

The Grove Agency - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Food Services and Drinking Places

About the position

The Retail General Manager at TGIG, LLC is responsible for overseeing multiple cannabis retail locations in Las Vegas, ensuring operational efficiency, employee management, and compliance with state regulations. This role requires a strong focus on customer service, employee engagement, and the ability to thrive in a fast-paced environment. The GM will drive growth through innovative marketing strategies and maintain high standards of compliance and quality assurance.

Responsibilities

• Manage employee operations across multiple retail locations.
• Oversee employee communication and internal messaging platforms.
• Schedule employee time off, including vacation and sick leave.
• Collaborate with HR for employee management and payroll processes.
• Ensure compliance with Nevada CCB laws and maintain valid CCB Agent Card.
• Manage inventory and utilize METRC and Dutchie systems effectively.
• Drive a culture of positive employee engagement and inclusivity.
• Conduct quarterly staff meetings and performance reviews.
• Monitor employee productivity and maintain high compliance standards.
• Ensure accurate inventory levels and monitor payroll costs.
• Coordinate marketing efforts with the marketing team and ensure online presence is updated.
• Maintain facilities and coordinate necessary upkeep with service providers.

Requirements

• Minimum of 5 years management experience in the retail sector.
• Bachelor's degree required.
• Proficiency in high volume retail with P&L accountability.
• Ability to create and maintain a customer-facing culture.
• Advanced understanding of retail operations and compliance laws.
• Strong computer skills, particularly in Microsoft Excel.
• Excellent customer service skills and attention to detail.

Nice-to-haves

• Experience in the cannabis industry is a plus.
• Knowledge of Dutchie and METRC systems.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance