Cannabis Specialist

$33,280 - $42,016/Yr

Haven Orange County (stanton) - Stanton, CA

Part-time,Full-time

Stanton, CA

About the position

The Cannabis Specialist is a multi-faceted role designed to support the seamless operation of the cannabis retail environment by providing expertise in Sales, Inventory, and Administrative functions. This position requires a thorough understanding of all three departments and the ability to cross-train and adapt to evolving business needs. The Cannabis Specialist will interact with guests, maintain product inventory, assist with administrative tasks, and ensure a smooth and efficient customer experience.

Responsibilities

• Welcome guests, verify their identification, and ensure compliance with state regulations before entry.
• Provide a warm and welcoming atmosphere for all customers, offering assistance and answering questions about products.
• Direct guests to appropriate staff or sections based on their needs and interests.
• Inform guests about daily and weekly promotions, product details, and industry trends to enhance their purchasing experience.
• Complete sales transactions efficiently, ensuring accuracy and adherence to all applicable laws and company policies.
• Ensure promotional discounts are applied correctly during checkout.
• Reach out to customers regarding product recalls or updates, ensuring they are informed and satisfied.
• Assist on the sales floor during peak times or as needed, providing support to ensure optimal customer service.
• Ensure the sales floor is clean, organized, and properly merchandised. Restock shelves during business hours.
• Transfer inventory from the safe to the sales floor as needed, ensuring accuracy and compliance with inventory protocols.
• Verify that all products are on display according to the provided inventory list, ensuring accurate and up-to-date offerings.
• Adjust product pricing or percentages when new batches are introduced to the sales floor.
• Receive and verify incoming shipments, ensuring they are accurately logged and stored.
• Maintain a well-organized and secure safe, ensuring all inventory is accounted for and easily accessible.
• Conduct daily checks for inventory discrepancies, addressing any issues promptly to maintain inventory integrity.
• Maintain a list of items that need restocking, ensuring the sales floor remains fully stocked and appealing to customers.
• Participate in regular training and meetings to stay informed about company policies, product updates, and industry trends.
• Provide support to administrative staff as needed, which may include data entry, record-keeping, or other clerical tasks.
• Work with Shift Captains and Shift Specialists to ensure all tasks are completed and assist where needed.
• Create and manage a list of orders that need to be returned after 48 hours, communicating this to Guest Experience (GE) staff.

Requirements

• Comprehensive understanding of cannabis products, sales processes, inventory management, and administrative procedures.
• Previous experience in a cannabis retail environment preferred. Familiarity with all three departments—Sales, Inventory, and Administration—is essential. Must have cash handling experience.
• Excellent communication skills, attention to detail, strong organizational abilities, and the ability to multitask in a fast-paced environment.
• Willingness to cross-train and adapt to various tasks as business needs evolve.
• Strict adherence to all state and federal regulations regarding cannabis sales and handling.