Cantonese Speaking Client Advocate

$70,200 - $75,200/Yr

Legal Assistance To The Elderly - San Francisco, CA

Full-time - Entry Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

The Cantonese Speaking Client Advocate position at Legal Assistance to the Elderly (LAE) is a 6-month contract role focused on providing legal support and advocacy for seniors and adults with disabilities in San Francisco. The advocate will conduct intake interviews, assist clients with legal matters, and collaborate with community services to address client needs. This role emphasizes cultural sensitivity and requires strong communication skills in both Cantonese and English.

Responsibilities

• Conduct intake interviews with Cantonese and English-speaking clients in person and by phone.
• Present completed intakes at weekly case review meetings.
• Maintain accurate computerized client files and other documentation.
• Provide translation for Cantonese-speaking clients on a variety of legal matters.
• Work with San Francisco Adult Protective Services and community-based social workers to address clients' needs.
• Visit clients in their homes, skilled nursing facilities, or hospitals as needed.
• Follow up on intake interviews: collect additional documents and information as necessary, relay legal advice or referrals from lawyers to clients.
• Conduct factual investigations.
• Draft or translate correspondence and other documents.

Requirements

• Bilingual in Cantonese and English.
• Strong written, verbal, and interviewing skills.
• Organized and able to manage projects independently.
• Patient and flexible.
• Comfortable with case management systems and other office technology.
• Respectful and open toward those with social and cultural backgrounds different from one's own.

Nice-to-haves

• Knowledge of Mandarin, Russian, Tagalog, or Spanish.
• Cultural knowledge of San Francisco's Cantonese-speaking seniors.
• Interest in legal issues related to poverty and/or aging.
• Experience working with elderly, disabled, or homeless individuals or those experiencing a crisis.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Sick leave
• Vacation