Canyon Ranchposted 8 months ago
Full-time
Lenox, MA
Accommodation

About the position

Canyon Ranch is seeking dedicated individuals to join our team in various roles within our wellness destination resorts. As a leader in the wellness lifestyle industry since 1979, we pride ourselves on providing exceptional service to our guests. Our facilities, located in Tucson, Arizona, Lenox, Massachusetts, and Woodside, California, offer a unique opportunity for individuals passionate about health and wellness to contribute to our mission of helping guests live younger, longer. We also operate North America's largest day spa at The Venetian hotel in Las Vegas, Nevada, where we continue to set the standard for excellence in spa services. We are currently looking for a Women's Locker Room Attendant, Retail Associate, and Massage Therapist. Each role plays a crucial part in ensuring our guests have a memorable and rejuvenating experience. The Women's Locker Room Attendant will be responsible for maintaining cleanliness and organization in the locker room, assisting guests with their needs, and ensuring that supplies are stocked. The Retail Associate will engage with customers, manage sales transactions, and maintain the retail space to reflect our high standards. The Massage Therapist will provide exceptional massage services, requiring formal training and a current state license. At Canyon Ranch, we value customer service and interpersonal skills, as our team members are the face of our brand. We are looking for individuals who can handle sensitive situations with grace and professionalism, maintain confidentiality, and build effective relationships with both guests and staff. If you are passionate about wellness and have the skills to contribute to our team, we encourage you to apply.

Responsibilities

  • Maintain cleanliness and organization in the locker room as a Women's Locker Room Attendant.
  • Assist guests with their needs and ensure that supplies are stocked.
  • Engage with customers and manage sales transactions as a Retail Associate.
  • Maintain the retail space to reflect high standards of the brand.
  • Provide exceptional massage services as a Massage Therapist.

Requirements

  • High School diploma or equivalent for Retail Associate.
  • Minimum of 2 years' Retail Sales experience in a high-end retail outlet or equivalent experience.
  • Minimum of 1 year of cash handling experience with basic computer skills for Retail Associate.
  • Formal training through an accredited school for Massage Therapist.
  • 1-2 years of hands-on experience with a variety of modalities for Massage Therapist.
  • Current state license for Massage Therapist.
  • Excellent customer service and positive interpersonal skills.
  • Ability to facilitate and mediate sensitive and/or confrontational situations.
  • Strong judgment and ability to maintain confidentiality.
  • Strong organizational and computer skills with attention to detail.

Nice-to-haves

  • Ability to type at 30 w.p.m. for Retail Associate.
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