UNC Health - Kinston, NC
posted about 2 months ago
The CAP/DA Case Manager plays a crucial role in the healthcare system by providing comprehensive case management services to individuals in need of supportive services. This position is essential for ensuring that patients receive the necessary care to avoid institutionalization or to facilitate their discharge from an institution. The Case Manager is responsible for conducting formal assessments to determine eligibility for Medicaid or other payer sources, developing individualized care plans, and managing financial budgets. This role requires a deep understanding of the healthcare landscape, particularly in relation to community resources and patient needs. In this position, the Case Manager will engage with patients and their families, providing assistance and support throughout the case management process. This includes performing patient interviews and fostering interpersonal relationships that reflect a positive image of the department and the hospital. The Case Manager will also ensure that all interactions with physicians, community agencies, and other healthcare team members are conducted in a friendly, helpful, and courteous manner, promoting a collaborative approach to patient care. The CAP/DA Case Manager is expected to work autonomously, demonstrating strong assessment skills and a thorough understanding of patient care within the home environment, particularly for adult and geriatric populations. This role is vital in bridging the gap between healthcare services and community support, ultimately enhancing the health and well-being of the unique communities served by UNC Health Care.