Cap/Da Case Manager

UNC Health - Kinston, NC

Full-time

Kinston, NC

10,001+ employees

Ambulatory Health Care Services

About the position

The CAP/DA Case Manager plays a crucial role in the healthcare system by providing comprehensive case management services to individuals in need of supportive services. This position is essential for ensuring that patients receive the necessary care to avoid institutionalization or to facilitate their discharge from an institution. The Case Manager is responsible for conducting formal assessments to determine eligibility for Medicaid or other payer sources, developing individualized care plans, and managing financial budgets. This role requires a deep understanding of the healthcare landscape, particularly in relation to community resources and patient needs. In this position, the Case Manager will engage with patients and their families, providing assistance and support throughout the case management process. This includes performing patient interviews and fostering interpersonal relationships that reflect a positive image of the department and the hospital. The Case Manager will also ensure that all interactions with physicians, community agencies, and other healthcare team members are conducted in a friendly, helpful, and courteous manner, promoting a collaborative approach to patient care. The CAP/DA Case Manager is expected to work autonomously, demonstrating strong assessment skills and a thorough understanding of patient care within the home environment, particularly for adult and geriatric populations. This role is vital in bridging the gap between healthcare services and community support, ultimately enhancing the health and well-being of the unique communities served by UNC Health Care.

Responsibilities

• Conduct formal assessments to determine Medicaid or other payer source eligibility.
• Develop individualized care plans and financial budgets for patients.
• Provide case management services to individuals to avoid institutionalization or facilitate discharge from an institution.
• Perform patient interviews and maintain positive interpersonal relationships with patients and families.
• Ensure friendly and courteous interactions with physicians, community agencies, and other healthcare team members.

Requirements

• Certified Social Worker or BSW required.
• RN must meet NC Office of State personnel job specifications for a Public Health Nurse I or II or higher.
• Three years of experience in a Social Work setting or three years in a Home Service Agency.
• Experience in case management within an acute or long-term care setting.
• Certification in Social Work and a current license to practice as an RN in the State of North Carolina.
• Good physical, mental, and social assessment skills.
• Understanding of patient care in the home environment for adult and geriatric populations.
• Strong reading, mathematics, and communication skills.
• Ability to work autonomously.