UNC Health - Kinston, NC
posted about 2 months ago
The CAP/DA Case Manager plays a crucial role in providing comprehensive case management services to individuals in need of supportive services. This position is essential in ensuring that patients receive the necessary assistance to avoid institutionalization or to facilitate their discharge from an institution. The Case Manager will conduct formal assessments to determine eligibility for Medicaid or other payer sources, develop tailored care plans, and create financial budgets that align with the needs of the patients. The role requires a strong commitment to improving the health and well-being of the unique communities served by the organization, which boasts a diverse workforce of over 40,000 employees. In this position, the Case Manager will engage directly with patients and their families, performing patient interviews and fostering interpersonal relationships that reflect a positive image of the department and the hospital. The Case Manager will ensure that all interactions with physicians, community agencies, and other healthcare team members are conducted in a friendly, helpful, and courteous manner. This role is vital in coordinating care and ensuring that patients receive the support they need throughout their healthcare journey.