Car Wash Assistant Manager - Shop#439 - 6631 Alabama Highway 69 South

Driven Brands - Tuscaloosa, AL

Full-time - Entry Level

Tuscaloosa, AL

251-500 employees

Repair and Maintenance

About the position

The Assistant Manager at Take 5 Car Wash plays a crucial role in overseeing daily operations, training staff, and ensuring excellent customer service. This position is ideal for individuals with a positive attitude and a desire to lead, as it offers opportunities for career advancement within the company. The role includes both managerial responsibilities and hands-on tasks, making it a dynamic and engaging position.

Responsibilities

• Provide training and oversight to site employees and provide general operational guidance; serves as role model to other team members
• Assist the Site Manager with overall operation of the site; may execute open and close duties as per prescribed procedures
• Provide customers with information and benefits of our subscription/membership programs
• Ensure policies, practices and procedures are understood and followed
• Work safely and report safety or maintenance issues to management
• Maintain cleanliness of work environment and inventory
• Provide excellent customer service
• Assist the customer in selecting menu options and process payment for services
• Perform Crew Member duties as needed to ensure quality and timely customer service
• Guide cars onto the track with a focused, pleasant, and competent demeanor
• Perform visual inspections of the condition of each vehicle prior to entering the tunnel
• Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily

Requirements

• A sociable personality with a desire to work as part of a team serving the public
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Must be willing to work in hot/cold weather conditions if necessary
• Must be able to lift up to fifty (50) pounds
• Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
• Exceptional customer service skills
• Ability to communicate clearly and effectively with customers and team members
• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
• Motivated self-starter who is willing to work independently and with teams
• Reliable transportation to and from the car wash
• Must have a valid driver's license

Benefits

• Free weekly car wash
• Flexible scheduling
• Career growth opportunities
• Competitive base pay plus commission opportunity
• Employee recognition
• Outdoor working environment
• Health, dental, vision and life insurance
• 401k match
• HSA and FSA plans
• Paid time off and holidays
• Parental leave