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Driven Brands - Shelbyville, TN
posted about 2 months ago
Full-time - Entry Level
Shelbyville, TN
251-500 employees
Repair and Maintenance
About the position
The Assistant Manager at Take 5 Car Wash plays a crucial role in overseeing daily operations, training staff, and ensuring excellent customer service. This position is designed for individuals who are self-motivated and possess strong leadership skills, with opportunities for career advancement within the company. The role emphasizes a positive work environment and the importance of teamwork, making it ideal for those who enjoy working with people.
Responsibilities
- Provide training and oversight to site employees and offer general operational guidance.
- Assist the Site Manager with the overall operation of the site, including executing opening and closing duties.
- Provide customers with information about subscription and membership programs.
- Ensure that policies, practices, and procedures are understood and followed by all staff.
- Work safely and report any safety or maintenance issues to management.
- Maintain cleanliness of the work environment and manage inventory.
- Deliver excellent customer service and assist customers in selecting menu options and processing payments.
- Perform Crew Member duties as needed to ensure quality and timely customer service.
- Guide cars onto the track with a focused and pleasant demeanor.
- Conduct visual inspections of vehicles prior to entering the wash tunnel.
- Become a subject matter expert on wash methods, safety, inspection, and maintenance.
Requirements
- A sociable personality with a desire to work as part of a team serving the public.
- Ability to walk, stand, bend, stoop, twist, etc. for extended periods and perform activities involving holding, grasping, pulling, and turning.
- Willingness to work in hot or cold weather conditions as necessary.
- Ability to lift up to fifty (50) pounds.
- Basic computer skills, including the ability to use a keyboard and mouse for data entry into a point of sale system.
- Exceptional customer service skills.
- Ability to communicate clearly and effectively with customers and team members.
- Comfortable working in a fast-paced environment while managing multiple tasks.
- Motivated self-starter willing to work independently and with teams.
- Reliable transportation to and from the car wash.
- Valid driver's license.
Benefits
- Free weekly car wash
- Flexible scheduling
- Career growth opportunities
- Competitive base pay plus commission opportunity
- Employee recognition
- Outdoor working environment
- Health, dental, vision, and life insurance
- 401k match
- HSA and FSA plans
- Paid time off and holidays
- Parental leave
