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Driven Brands - Franklin, KY
posted about 2 months ago
Full-time - Entry Level
Franklin, KY
251-500 employees
Repair and Maintenance
About the position
The Assistant Manager at Take 5 Car Wash plays a crucial role in overseeing daily operations, training staff, and ensuring excellent customer service. This position is designed for individuals who are self-motivated and possess strong leadership skills, with opportunities for career advancement within the company. The role emphasizes a positive work environment and the importance of teamwork, making it ideal for those who enjoy working with people.
Responsibilities
- Provide training and oversight to site employees and provide general operational guidance; serves as role model to other team members
- Assist the Site Manager with overall operation of the site; may execute open and close duties as per prescribed procedures
- Provide customers with information and benefits of our subscription/membership programs
- Ensure policies, practices and procedures are understood and followed
- Work safely and report safety or maintenance issues to management
- Maintain cleanliness of work environment and inventory
- Provide excellent customer service
- Assist the customer in selecting menu options and process payment for services
- Perform Crew Member duties as needed to ensure quality and timely customer service
- Guide cars onto the track with a focused, pleasant, and competent demeanor
- Perform visual inspections of the condition of each vehicle prior to entering the tunnel
- Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily
Requirements
- A sociable personality with a desire to work as part of a team serving the public
- Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
- Must be willing to work in hot/cold weather conditions if necessary
- Must be able to lift up to fifty (50) pounds
- Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
- Exceptional customer service skills
- Ability to communicate clearly and effectively with customers and team members
- Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
- Motivated self-starter who is willing to work independently and with teams
- Reliable transportation to and from the car wash
- Must have a valid driver's license
Benefits
- Free weekly car wash
- Flexible scheduling
- Career growth opportunities
- Competitive base pay plus commission opportunity
- Employee recognition
- Outdoor working environment
- Health, dental, vision and life insurance
- 401k match
- HSA and FSA plans
- Paid time off and holidays
- Parental leave
