Driven Brands - Nacogdoches, TX

posted 4 days ago

Full-time - Entry Level
Nacogdoches, TX
251-500 employees
Repair and Maintenance

About the position

The Car Wash Site Manager at Take 5 Car Wash is responsible for overseeing the daily operations of the car wash site, ensuring exceptional customer service, and leading a team of employees. This role involves training staff, managing schedules, and maintaining the cleanliness and safety of the work environment. The Site Manager plays a crucial role in driving the business's financial performance while promoting a positive and efficient work culture.

Responsibilities

  • Provides training and oversight to site employees and provides general operational guidance; serves as role model to other team members
  • Provides customers with information and benefits of the subscription/membership programs
  • Recruiting, interviewing, onboarding, & training new crew members
  • Creating crew schedules & submit payroll
  • Understanding the shop's financials to drive results and utilize budget wisely
  • Ensures policies, practices and procedures are understood and followed
  • Works safely and reports safety or maintenance issues
  • Maintain cleanliness of work environment and inventory
  • Provide excellent customer service
  • Assist the customer in selecting menu options and process payment for services
  • Performs Crew Member duties as needed to ensure quality and timely customer service
  • Guides cars onto the track with a focused, pleasant, and competent demeanor
  • Performs visual inspections of the condition of each vehicle prior to entering the tunnel

Requirements

  • Must be able to lift to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
  • Must have reliable transportation to and from the shop
  • Must have basic computer operating skills

Nice-to-haves

  • Outgoing and positive attitude
  • Experience in customer service or management roles
  • Ability to work in hot/cold weather conditions
  • Willingness to work weekends and early hours

Benefits

  • Free weekly car wash
  • Flexible scheduling
  • Career growth opportunities
  • Competitive base pay plus commission opportunity
  • Employee recognition
  • Outdoor working environment
  • Health, dental, vision and life insurance
  • 401k match
  • HSA and FSA plans
  • Paid time off and holidays
  • Parental leave
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