Car Wash Site Manager - Shop#608 - 3101 Mercury Dr

$55,000 - $55,000/Yr

Driven Brands - Columbus, GA

Full-time - Entry Level

Columbus, GA

251-500 employees

Repair and Maintenance

About the position

The Car Wash Site Manager at Take 5 Car Wash is responsible for overseeing the daily operations of the car wash site, ensuring exceptional customer service, and leading a team of employees. This role emphasizes leadership, training, and operational guidance, with a focus on creating a positive work environment and promoting career growth within the company.

Responsibilities

• Provides training and oversight to site employees and serves as a role model to other team members.
• Provides customers with information and benefits of the subscription/membership programs.
• Recruiting, interviewing, onboarding, and training new crew members.
• Creating crew schedules and submitting payroll.
• Understanding the shop's financials to drive results and utilize budget wisely.
• Ensures policies, practices, and procedures are understood and followed.
• Works safely and reports safety or maintenance issues.
• Maintain cleanliness of work environment and inventory.
• Provide excellent customer service.
• Assist the customer in selecting menu options and process payment for services.
• Performs Crew Member duties as needed to ensure quality and timely customer service.
• Guides cars onto the track with a focused, pleasant, and competent demeanor.
• Performs visual inspections of the condition of each vehicle prior to entering the tunnel.

Requirements

• Must be able to lift up to fifty (50) pounds.
• Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars.
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning.
• Must be willing to work in hot/cold weather conditions if necessary.
• Must have reliable transportation to and from the shop.
• Must be willing to work weekends.
• Must be willing to work early hours and up to 55 hours per week on occasion.
• Must have basic computer operating skills.

Nice-to-haves

• Outgoing and positive attitude
• Experience in customer service or management roles

Benefits

• Free weekly car wash
• Flexible scheduling
• Career growth opportunities
• Competitive base pay plus commission opportunity
• Employee recognition
• Outdoor working environment
• Health, dental, vision and life insurance
• 401k match
• HSA and FSA plans
• Paid time off and holidays
• Parental leave