Card Operations Analytics Manager

$120,000 - $160,000/Yr

OneMain Financial - New York, NY

Part-time - Mid Level

New York, NY

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Card Operations Analytics Manager at OneMain Financial is a leadership role focused on growing the credit card business. This position involves providing analytics support to optimize operational efforts, developing insights, and collaborating with various teams to enhance customer management strategies and expense optimization. The successful candidate will demonstrate strategic thinking, operational delivery, and the ability to influence stakeholders across the organization.

Responsibilities

• Provide analytics support, including creating reports and dashboards to optimize operational efforts and decisions.
• Build exception reports to support risk and control efforts.
• Work closely with the Head of Operations and analytics team to identify expense optimization opportunities.
• Create analytical frameworks to enhance operational efficiency using data and testing.
• Balance strategic thinking with operational delivery.
• Communicate effectively and influence leaders and peers across the organization.
• Synthesize insights from various sources into a comprehensive strategy.
• Frame intelligent questions to uncover issues and develop methodologies for solutions.
• Manage multiple stakeholders and team members effectively.

Requirements

• 5+ years of experience in analytics roles with exposure to credit cards and/or fintech.
• Deep knowledge of analytical tools and techniques to drive business outcomes.
• Knowledge of consumer-lending best practices and advanced statistical techniques.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work in a fast-paced, ever-changing environment and manage multiple tasks.
• Innovative mindset with a highly analytical approach to problem-solving.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, plus 2 personal days)
• Paid sick leave as determined by state or local ordinance
• Paid holidays (7 days per year)
• Paid volunteer time (3 days per year)