Card Product Manager II

Huntington Bancshares - Downers Grove, IL

Full-time - Mid Level

Hybrid - Downers Grove, IL

1,001-5,000 employees

Management of Companies and Enterprises

About the position

The Card Product Manager II is responsible for executing card product strategies aimed at driving new account acquisition and optimizing portfolio performance. This role focuses on enhancing account activation, usage, balance growth, and retention through effective management and implementation of product strategies.

Responsibilities

• Develop a thorough knowledge of card products with multiple tasks/products assigned.
• Support management in building business cases for addressing risks and opportunities and manage the implementation of solutions to increase spend and balance growth, revenue, and profitability.
• Monitor day-to-day KPIs, identify trends and patterns, and elevate issues to management as appropriate.
• Lead coordination of all interested parties (IT, Phone Bank, Credit Administration, Enterprise Risk, Operations, Retail Branches, Underwriting, Collections, Legal, Compliance, Vendors) to ensure effective implementation and understanding throughout the bank.
• Implement effective controls and processes to ensure risks are measured, monitored, and controlled, and compliance requirements are adhered to on an ongoing basis.
• Ensure staff is properly trained, provided with appropriate resources, and motivated to adhere to risk management principles.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree
• 5+ years of financial services or banking product management experience

Nice-to-haves

• Master's Degree
• Strong attention to detail, focus on process
• Strong verbal and written communication skills
• Experience working with financial products
• Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
• Familiarity with regulatory compliance requirements for financial institutions and products
• Proficiency with Microsoft Office Suite