Card Security Analyst

First Horizon - Metairie, LA

Full-time - Entry Level

Metairie, LA

Credit Intermediation and Related Activities

About the position

First Horizon is looking for a Data Analyst to join the Card Fraud Analytics team. We are looking for a smart, energetic candidate with analysis experience, an excellent sense of urgency, and a focus on teamwork. The Card Fraud Analyst will analyze financial transactions to detect unusual or high-risk activity, monitor for fraud trends, and work with our Card Fraud Strategy team to design systemic solutions for mitigating fraud within our credit and debit card portfolios.

Responsibilities

• Independently perform analysis and monitoring of data from multiple sources to identify emerging fraud trends
• Collaborate closely with management and other teams to address fraud trends
• Identify and resolve problems, escalating issues as needed, and contribute to workflow or process change and redesign
• Communicate independently, in a professional and collaborative manner, with other departments and vendors to resolve issues
• Manage additional projects and responsibilities as assigned
• Stay informed about emerging fraud trends, techniques, and technologies, and proactively identify new fraud threats and vulnerabilities
• Assist in training departmental personnel as needed
• Maintain a high level of confidentiality in all aspects of departmental work

Requirements

• Bachelor's degree in Business Analytics, Data Analytics, Business/Finance, or related field OR 5+ years of fraud risk investigative and analytical experience or similar environment
• Analytical aptitude, with the ability to analyze patterns, detect anomalies, and spot irregularities within data
• Ability to work independently in a fast-paced environment
• Strong critical thinking skills, able to make decisions that impact customers and business units
• Self-starter with ability to work independently with minimal direct supervision and excellent time management skills
• Occasional flexibility in working hours as needed
• Strong knowledge of Microsoft tool suite (Excel, Word, PowerPoint, Visio)

Nice-to-haves

• Banking and/or Fraud experience is a plus
• Ability to work on multiple projects simultaneously
• Data Analytics
• Collaboration
• Oral and Written Communications
• Problem Solving
• Analytical Thinking
• Critical Thinking
• Data and Trend Analysis

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match