Care Coordinator - Care Management - PRN

Parkland Health - Dallas, TX

Full-time - Entry Level

Dallas, TX

Hospitals

About the position

The Care Coordinator in Care Management at Parkland Health and Hospital System is responsible for establishing and maintaining an efficient care management process. This role involves determining patient financial and medical eligibility, developing and monitoring individual patient care plans, and ensuring quality patient care throughout the healthcare continuum. The Care Coordinator collaborates with patients, families, and healthcare staff to communicate care plans and ensure compliance with policies and procedures.

Responsibilities

• Conducts assessment of patients on assigned Care Coordination team to develop a case management plan of care.
• Gathers information from patients, physicians, and other pertinent members of the healthcare team.
• Determines funding sources for patients and potential eligibility if appropriate.
• Plans and develops specific objectives, goals, and actions designed to meet the patients' needs as identified through the assessment process.
• Utilizes hospital approved review criteria to ensure appropriate bed status.
• Identifies at-risk populations using approved screening tools and follows established reporting procedures.
• Ensures appropriate admission status is documented.
• Collaborates with all members of the multidisciplinary team and the patient to implement the plan of care.
• Monitors the patients' progress, intervening as necessary to ensure that the plan of care and services provided are patient-focused, high quality, efficient, and cost-effective.
• Communicates all financial counseling as appropriate.
• Addresses and resolves system barriers impeding diagnostic or treatment progress.
• Proactively identifies and resolves delays and obstacles to discharge.
• Ensures/maintains plan consensus from patient/family, physician, and payer.
• Serves as patient advocate to secure coverage for needed community services.
• Mobilizes resources and coordinates the effort to the healthcare team to achieve a positive patient transition to the appropriate next level of care.
• Communicates plan of care to patient and their family providing updates and reassesses the plan of care to determine effectiveness.
• Completes appropriate coordinator management documentation.
• Evaluates the plan of care at appropriate intervals to determine effectiveness in meeting outcomes and goals.
• Works with nursing and other disciplines to ensure that discharge needs, including teaching, are met.

Requirements

• Must be a graduate of an accredited school of Nursing.
• Must have 2+ years of hospital or community-based patient care nursing, preferably in assigned clinical area.
• Must have current, valid RN license or temporary RN license from the Texas Board of Nursing; or, valid Compact RN license.
• Must have current healthcare provider BLS for Healthcare Providers certification from one of the following: American Heart Association, American Red Cross, Military Training Network.

Nice-to-haves

• Demonstrated knowledge of disease processes affecting specific patient populations.
• Ability to communicate and collaborate effectively with a diverse group of patients, families, and healthcare staff.
• Working knowledge of laws and regulations governing Medicare, Medicaid, and community-based funding sources.

Benefits

• Competitive salary
• Opportunities for professional development
• Diverse work environment
• Commitment to employee wellness