About the position
Richmond Behavioral Health has a full-time position available for a Care Coordinator at our North Campus location. This role involves intermediate professional work assessing client needs, developing, implementing, and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned. The Care Coordinator will be responsible for assessing client service needs, capabilities, and appropriateness for services, presenting options and services based upon a needs assessment, and developing an individual service plan of care in consensus with the client and their family. This includes reviewing and updating service plans as necessary. The Care Coordinator will also make referrals and linkages to appropriate agencies for services, coordinating client services and treatment with multiple service providers and agencies. Evaluating the quality of services provided and changes in the client's condition is crucial, as is counseling clients as necessary. The role requires evaluating the client's environment for safety, security, negative factors, and productivity, compiling and analyzing data relating to complaints, and identifying and working to resolve problems. Additionally, the Care Coordinator will plan and facilitate group sessions with clients participating in community activities and/or to promote recovery and educate clients. Providing motivational counseling to clients to facilitate or improve engagement in services that support recovery is also a key responsibility. The position serves as a liaison to public agencies, providing information regarding Authority programs and services. The Care Coordinator will attend inter-disciplinary team meetings to discuss decisions for client plans of care, provide or arrange transportation, and assist with discharge planning. Crisis intervention and prevention services are also part of the role, along with preparing a variety of reports and maintaining client charts and other records. Attendance at meetings, staffing, and conferences as they relate to client, staff, and program needs is expected, as well as attending court hearings and testifying in court when necessary. The Care Coordinator may also assist in curriculum development and resource tools.
Responsibilities
- Assess client service needs, capabilities, and appropriateness for services.
- Develop an individual service plan of care in consensus with the client and family.
- Review and update service plans as necessary.
- Make referrals and linkages to appropriate agencies for services.
- Coordinate client services and treatment with multiple service providers and agencies.
- Evaluate the quality of services provided and changes in the client's condition.
- Counsel clients as necessary and evaluate their environment for safety and productivity.
- Plan and facilitate group sessions with clients to promote recovery and educate them.
- Provide motivational counseling to clients to improve engagement in services.
- Serve as a liaison to public agencies and provide information regarding Authority programs and services.
- Attend inter-disciplinary team meetings to discuss client plans of care.
- Provide or arrange transportation and assist with discharge planning.
- Provide crisis intervention and prevention services.
- Prepare a variety of reports and maintain client charts and records.
- Attend meetings, staffing, and conferences related to client and program needs.
- Attend court hearings and testify in court as needed.
- Assist in curriculum development and resource tools.
Requirements
- Minimum Bachelor's degree with coursework in social work, psychology, counseling, sociology, health services, or related field for Care Coordinator I.
- One year of experience working with individuals with behavioral health disorders, substance use, and/or intellectual disabilities in a behavioral health setting for Care Coordinator I.
- Minimum Master's degree with coursework in social work, psychology, counseling, sociology, health services, or related field for Care Coordinator II.
- LMHP-E required upon hire for Care Coordinator II.
- Minimum Master's degree with coursework in social work, psychology, counseling, sociology, health services, or related field for Care Coordinator III.
- License to practice as a LCSW, LPC, LCP, LMFT, LSATP required for Care Coordinator III.
- Valid driver's license in the Commonwealth of Virginia.
Nice-to-haves
- QMHP preferred for Care Coordinator I.
- CSAC preferred.
Benefits
- $3K sign-on bonus for qualifying care coordinator staff as defined by the terms and conditions of the approved sign-on bonus policy.
