Care Coordinator (Medical Receptionist/PSR)

$35,360 - $43,680/Yr

Hprc - Hampton, GA

Full-time - Entry Level

Hampton, GA

Ambulatory Health Care Services

About the position

The Care Coordinator (Medical Receptionist/PSR) at Human Performance Rehabilitation Centers is a full-time role focused on providing exceptional customer service and administrative support at the front desk. This position is integral to ensuring a smooth patient experience, from check-in to appointment scheduling, while maintaining compliance with company policies and HIPAA regulations. The role offers opportunities for career growth in a supportive and family-like work environment.

Responsibilities

• Provide amazing customer service to patients and visitors.
• Check patients in and out for appointments according to company policy and procedures.
• Efficiently schedule patient appointments for both new and existing patients.
• Manage referral processes and verify insurance information.
• Collect payments and maintain accurate patient accounts in the Electronic Medical Records (EMR) system.
• Answer phones and direct patients to the appropriate area or person.
• Prepare patient charts and documents in a timely manner.
• Complete opening and closing duties as assigned.

Requirements

• High School Diploma or GED required.
• Experience in customer service or as a Medical Receptionist preferred.
• Ability to operate a computer and basic office equipment.
• Skill in answering a multi-line telephone system in a pleasant and helpful manner.
• Well organized and detail-oriented.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Generous paid time off (PTO)
• 401(k) with employer matching
• Free life insurance
• Parental perks
• Employee-centric work culture