Care Coordinator (Medical Receptionist/PSR)

$29,120 - $35,360/Yr

Sportherapy - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

Ambulatory Health Care Services

About the position

SporTherapy is seeking a Full-Time Front Desk Medical Receptionist to join their team in Fort Worth, Texas. This role is essential for providing excellent customer service and managing front desk operations, including patient check-ins, appointment scheduling, and insurance verifications. The position emphasizes a supportive and employee-centric work culture, aiming to help employees thrive while assisting patients in their recovery journey.

Responsibilities

• Provide exceptional customer service to patients and visitors.
• Check patients in and out for appointments, ensuring all documents are accurate and complete.
• Answer phones and direct patients to the appropriate area or person.
• Register patients and create accounts within the Electronic Medical Records (EMR) system.
• Schedule appointments for new and existing patients efficiently.
• Perform routine administrative duties such as preparing patient charts, insurance verifications, and data entry.
• Complete opening and closing duties as assigned.
• Maintain HIPAA compliance and demonstrate excellent customer service.

Requirements

• High School Diploma or GED required.
• Basic office support skills including MS Office, telephone etiquette, filing, and data entry.
• Basic math skills and excellent telephone etiquette.
• Strong verbal and written communication skills.

Nice-to-haves

• Previous experience in a similar role is desired but not required.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance