Care Experience Program Manager
Dartmouth Health•Lebanon, NH
479d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Care Experience Program Manager at Dartmouth Health is responsible for managing patient and family feedback, including compliments, complaints, and grievances. This role involves collaboration with hospital leaders to ensure timely and effective resolution of issues, while maintaining a high standard of communication and emotional intelligence. The manager will analyze data trends related to patient experiences and lead quality improvement initiatives to enhance service excellence and patient satisfaction.
